AUSTRALIAN STOCK SHIPPED AUSTRALIA WIDE

FAQ

WHAT ARE GELBALL BLASTERS?

Gel Ball Blasters, also known as Hydro blasters and Orbee blasters, are similar to that of a plastic nerf gun, but instead of shooting foam darts they shoot small harmless water balls. Most blasters are accurate up to 60ft (18 meters) with some reaching further.  The ammo is non-toxic, environmentally friendly, and formed after soaking in water for around 4 hours. With a recent law change  https://www.homeaffairs.gov.au/Customsnotices/Documents/dibp-notice-2017-43.pdf

These Blasters are going to become the next big thing for anyone looking for a safe and exciting activity that will get you (and the kids) outdoors. There are already some groups organizing play events similar to paintball and laser tag in some states!

DO YOU SELL REPLICAS?

None of the toy guns sold by HCC are classed as replicas in Australia (EXCEPT VIC & NSW) . They are made from Plastic and come with safety markings on them as well as boxes labelling them as toys. Keep in mind that depending on your state altering the appearance/function of these toys may constitute breaking the law. Check with you state firearms register if in doubt.

VICTORIAN RESTRICTIONS!

Under currant Victorian state laws these TOYS are classed as IMITATION firearms, you can not legally possess theses TOYS without a permit. We STRONGLY advise that you speak to your local firearms registry prior to making any purchase.

High Caliber Cosplay take no responsibility for any repercussions that may result if you ignore this advice and you accept that you relieve High Caliber Cosplay and its owners and staff from any liability what so ever at the time of purchase regardless of circumstance. Your purchase is confirmation that you accept this agreement and are bound to it.

DO I NEED A LICENSE OR PERMIT?

This is dependent on your state laws.

ARE THESE LEGAL? 

In some states and territories of Australia, yes they are. Generally these are WA, SA & Qld. Vic, NSW and Tas have stricter laws on what is considered a toy and are either not allowed or you require a permit issued by the relevant Police Commissioner in that state.(Consider this information as a guide ONLY)

All toy guns are perfectly safe and some are marked as toys with safety tips. They are constructed from plastic and cannot be converted to fire anything lethal . Perfectly fine to purchase any amount of toys, gear and accessories without issue. Just remember to utilise common sense and don’t engage in illegal activity with them. As individual State laws are amended from time to time it is best to check with you local Police or State firearms Branch. Links at the bottom of this FAQ

WHATS A PRE-ORDER? HOW DOES IT WORK? 

Sometimes we come across a toy we are really excited about, If we can confirm with our suppliers that it is likely obtainable we may open the item up for "Pre-Order" This means that you can pay for your "as yet" unavailable item in advance including postage and have it shipped to you as soon as it arrives to us.

This has several benefits;

1) You get it first! Any Pre-order items are shipped as a priority as soon as they arrive to us.

2)If stock is limited pre-orders are filled first before stock is available on the website.

3)Pre-orders are Price guaranteed, If the price drops at product launch you get the cheaper price*. (*provided it is not below the cost price)

4)Pre-orders are fully refundable should the item for whatever reason not become available. Sometimes things dont go as we'd like and delays can go on and on with overseas orders so with that in mind you are protected with a full refund option If the item should take longer than we expect.

DO WE SHIP OVERSEAS?

Yes, contact us via the contact page and we can work out the details with you.

WHAT IF I CHANGED MY MIND?

Please email HCC if you wish to change anything at all. If you received your order and want to swap it for something else, please note you’ll be covering the cost of postage of the toys sent and the replacements back to you. We will invoice you through PayPal for the postage to you with the new toy guns. All swapped toys in this scenario MUST be in AS NEW condition and have ALL original packaging. (NO EXCEPTIONS)

WHAT CAN I DO IF I DON’T LIKE WHAT I ORDERED?

Please email HCC if you wish to change anything at all. If you received your order and want to swap it for something else, please note you’ll be covering the cost of postage of the toys sent and the replacements back to you. We will invoice you through PayPal for the postage to you with the new toy guns. All swapped toys in this scenario MUST be in AS NEW condition and have ALL original packaging. (NO EXCEPTIONS)

WHAT HAPPENS IF MY ORDER ARRIVED BROKEN ON ARRIVAL?

While HCC does its up most to ensure you goods arrive in one piece occasionally for whatever reason they dont. In this event please email us a picture of the broken stock and your order number and we shall issue a replacement at no cost to you. Please not that this is a “same for same” replacement only. HCC will not replace for a different item unless the original item is unavailable, in which case we will en devour to provide a similar product at a similar price.

DISCOUNTS AND DONATIONS?

HCC does not generally provide discounts outside of sale or promotional prices. We endevour to provide our toys at competitive prices to keep it as an affordable hobby/lifestyle to all. Large purchases may be eligible for a bulk discount depending on product and numbers of items. this can be assessed by contacting us directly via email. High Caliber Cosplay supports selected recognized Charity groups including Starlight Foundation, Relay for Life and Legacy we do not provide donations of stock or money to other charity groups or individuals.
HCC will try to bring as much new product as possible with regard to new toys guns and accessories. But only if they met our standards for cosplay. Under scale items, poor quality or items that do not met convention weapon regulations will not be stocked We will also announce new toys or accessories as available both on the website and via our facebook page.

WHEN DO YOU RESTOCK TOYS?

Regularly throughout the year! If something hasn’t been available for some time, contact us via email and we will attempt to give you an ETA.
From time to time we may choose to discontinue a specific line based on popularity or availability, this will be highlighted on our website. We will also announce restocked toys as available again on the facebook page.

CAN YOU GET AIRSOFT GUNS?

No Airsoft Guns. HCC recognizes that many cosplayers are interested in these items but these are deemed illegal across Australia without the correct firearm license/permit in some states. While we may stock some accessories for airsoft it will only be items cleared by customs.
Please for the sake of yourself and the cosplay community at large do not attempt to circumvent State/Federal law by trying to procure these items illegally.

A NOTE ON POSTAGE CHARGES.

The HCC website is linked to AustPost for the purpose of providing you with an accurate and expedient postage service. Postage costs are based on the size and weight of an item as set by Australia Post. WE DO NOT INTENTIONALLY PROFIT from the postage charges. We offer two postage options for your convenience, being Express & Standard. If you are not in a hurry we recommend going standard as we do not find express that much faster. All purchases are assigned at tracking number that you can track via AustPost or directly through our website.

HOW LONG UNTIL I RECEIVE MY ITEMS?

Subject to the Terms and Conditions, we run on a 1-4 business day despatch time. A bit longer for busy times such as Christmas. We will always post up on the website and facebook page when we are busy so people know. Once sent, postage is not under our control. It is sent through Australia Post as signature on delivery mail. This means you get a tracking ID attached to your order and when done so, an email is generated to advise of this. Before asking when/has your order been posted; always check your email to see if something is sent.
Delivery of posted items is then determined on your location to mine. VIC/NSW is generally 1-3 business days, Other states are 4-8 business days.

EXPRESS POST: Generally if you are not in a major (CAPITAL) city Express postage is a waste of you r money, It will not get to you faster due to how AUSPOST handles  mail outside capital cities. Also Express postage DOSE NOT change the dispatch times posted above. If you order on a Thursday night through to Sunday night it will not be posted until Monday at the earliest.

CAN YOU MOD MY TOYS?

No, Currently HCC is not equipped for custom modification of the product we sell. 

 

BE WARNED! Depending on your state, customising and or painting your toy guns (either yourself or by any other means) may be grounds for the toys to be considered replicas which would require a permit to possess. Without a permit you could be liable for fines and or imprisonment. You should check with you state police and firearms registry PRIOR to purchase if you are unsure. 

High Caliber Cosplay will not be held responsible for any breach of rules or regulations by any person(s) or organisation(s) in any part of the Commonwealth of Australia or any other nation who purchases a toy gun from the High Caliber Cosplay website.
Buyers of our toy guns are reminded that it is their responsibility to check with their local state police and or firearms authorities in regards to the legality of purchasing and or possession of any toy gun within their state, territory or nation. 

Important contact information 

New South Wales - NSW Firearms Registry

Phone: (02) 6670 8590

Websitehttp://www.police.nsw.gov.au/services/firearms

Queensland - QLD Weapons Licensing Branch

Phone: (07) 3015 7777

Websitehttps://www.police.qld.gov.au/programs/weaponslicensing/

 Australian Capital Territory - ACT Firearms Registry

Phone: (02) 6133 2122

Websitehttp://www.police.act.gov.au/crime-and-safety/firearms

Join Our Mailing List

Be the first to know about new stock and special offers